Follow the next steps:
1. Open your Decaf Wallet app and click “Withdraw” and then click on withdraw with MoneyGram option. Make sure you have USDC on Stellar.
2. Select “Withdraw cash at MoneyGram” as your withdrawal method.
3. Enter your country location and the amount of USDC you wish to withdraw.
4. Confirm the transaction details.
- Use your full name exactly as it appears in your Colombian bank account.
- In the ID section, select "government-issued identification" and provide your cédula de ciudadanía number.
5. Submit to send the USDC to MoneyGram.
6. You will be assigned a reference number from Decaf Wallet.
7. Call your Colombian bank's international commerce department.
For Bancolombia, dial 6042518188, then choose option 2.
For WhatsApp write to the number 57 305 2073759.
(This is to contact the bank to their Colombia location)
8. Inform the agent that you have an international wire transfer with MoneyGram (provide the reference number from Decaf Wallet) and ask them to deposit it into your bank account.
9. Complete the bank's verification process over the phone and wait for confirmation from the agent.
10. You should receive the funds in your bank account within an hour after confirmation.
Note: This MoneyGram service is also available in other Colombian banks listed on their website: Davivienda, Banco Bogotá, Banco Popular, Banco Itau, Scotiabank, Banco GNB, BBVA, Banco Colpatria, Banco de Occidente, Bancoldex, Banco Agrario, Banco W, Banco Pichincha, Banco Falabella.
https://moneygram.com.co/recibir-dinero-a-una-cuenta-bancaria
Contact your bank's international commerce department and follow the same steps to withdraw funds.